Last updated: [Month Day, Year]
Information We Collect
When you use our website or engage our services, we may collect the following information: your name, phone number, email address, vehicle preferences, budget range, and any details you share through our contact forms or during a consultation. We collect only what is necessary to understand your situation and provide the service you’ve requested.
We do not collect financial account numbers, government-issued identification numbers, Social Security numbers, or sensitive personal data beyond what you voluntarily share with us. You are always in control of what you choose to provide.
How We Use Your Information
Your information is used to provide the services you’ve engaged: vehicle research, market analysis, negotiation preparation, and active buyer representation. The information you share helps us understand your needs and work effectively on your behalf.
We use your contact information to respond to your inquiry, confirm your service engagement, and communicate progress on your transaction. We may also send occasional content — such as auto buying tips or market updates — that we believe is genuinely useful to Colorado car buyers. You can unsubscribe from these communications at any time by replying to any email or contacting us directly.
We never sell your personal data, share it with advertisers, or use it for any purpose unrelated to serving you. Your information is a tool for your benefit, not ours.
Information Sharing
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their commercial use. Your data is not a product we monetize.
We may share limited information with software platforms we use to operate our business — such as CRM tools, email platforms, and scheduling software — where necessary to deliver your service. These platforms are bound by confidentiality agreements and are prohibited from using your data for any purpose other than the services we’ve contracted them for.
We never share your personal information with dealerships, lenders, auto manufacturers, third-party marketers, or any other party without your explicit consent. The entire premise of our service is that we work for you — not for the dealer ecosystem.
Cookies & Tracking
Our website uses cookies — small text files stored in your browser — to improve your browsing experience and analyze how visitors use our site. We use analytics tools to understand which pages are most useful and how to improve our content. These analytics cookies do not collect personally identifiable information such as your name, email address, or phone number.
You can disable cookies in your browser settings at any time. Please be aware that doing so may affect the functionality of certain features on our website. We do not use advertising cookies, retargeting pixels, or any tracking technology designed to follow you across other websites.
Data Security
We implement reasonable technical and administrative safeguards to protect the personal information you share with us. This includes secure form transmission, access controls limiting who can view client data, and periodic review of our data handling practices. We take the security of your information seriously.
No digital transmission or storage system is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable law and take immediate steps to contain and address the breach.
Your Privacy Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate information, and request deletion of your data at any time. To exercise any of these rights, send a request to jose@eclypseauto.com with your name and the nature of your request. We respond to all requests within 30 days.
Colorado residents may have additional rights under the Colorado Privacy Act (CPA), including the right to opt out of certain data processing activities. We honor all legally applicable privacy requests from Colorado residents and will not discriminate against you for exercising your rights.
If you have previously subscribed to communications from us and wish to opt out, you may do so at any time by clicking the unsubscribe link in any email, replying with “unsubscribe,” or contacting us directly. We will process your request promptly.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, we will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed.
Continued use of our website or services after a policy update constitutes your acceptance of the revised terms. If a material change affects how we handle information you’ve already provided, we will notify you directly via email where possible.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out. We are committed to transparency and will respond to all privacy inquiries promptly.
Hours: Mon–Fri 9am–8pm · Sat 10am–5pm
Email: jose@eclypseauto.com
Phone: (720) 555-0190
Address: Parker, CO 80134